FAQ’s

Sorry, we will not be accepting coins or banknotes on site. We accept all major credit cards & contactless payments.

We are limiting numbers. All visits must be pre-booked including those with Annual Passes. There are several one-way routes around the park and visual aids when queuing.

Yes, we have numerous hand washing stations around the farm- along with some additional hand sanitiser points at all toilets and play areas.

To protect yourself and others around you please wear your face-covering in any indoor area.

Yes, touchpoints in the toilets will be routinely sanitised and we ask you to use the hand sanitiser provided before using the toilets.

We anticipate being able to open Soft Play from the 19th of July.

We do not feel we can safely open the Soft Play under current guidance in a way that ensures social distancing for customers in the play frames or in a fair manner to ensure every customer is able to use the facility. The safety of our customers and staff will always be paramount.

Yes, Mole’s Tearoom is open. Find out more here.

Yes, you will have to pre-book via our website. If your pass was still active following our closures it will be extended by the missed time. If you pass expired during our closure it will be extended by the time you lost.

We have restricted admission tickets per day in line with government guidance. Our visitor capacity at Finkley Down Farm will be reviewed regularly, with the priority being to ensure social distancing is adhered to.

No, you can stay as long as you like or until we close at 5:30pm.

Unfortunately, we do not allow dogs into the farm. Guide Dogs and Assistance Dogs are most welcome. We do insist that dogs are not left in cars under any circumstances.

We advise that you avoid contact with animals and like any other visitors wash your hands frequently during your visit.

All children under 16 must be supervised by a responsible adult.

Yes, we have lots of tables by our outdoor play areas which make the perfect setting for a picnic.

Only in the car park.